Medical-billing services by Vivos

How comprehensive billing intelligence software can help you provide top-of-the-line patient care

Current events such as the COVID-19 pandemic have left dentists searching for more comprehensive solutions to their financial woes. According to a recent study, most practices have reported that finances and patient volume were the two most significant challenges they faced due to the COVID-19 pandemic; however, only about 17% of dentists said that they would likely invest in practice management technology in 2021.¹ Despite their hesitation to adopt these solutions, the right services and software could help them address both of these issues simultaneously.

Like all healthcare professionals, dentists must be able to prioritize exceptional patient care — not only to help patients take better care of their teeth and overall wellness, but also to succeed financially and continue their services. Providing great patient care allows you to retain patients longer, find more patients through referrals, and expand your services even further.

Looking for a way to streamline your processes and provide a better patient experience? Here are three features to look for in a medical-billing service and software that will help you do just that, leaving your patients happier with your service than ever before.

Billing and insurance management

A great medical-billing service for dentists will have all the tools needed to help you manage anything related to medical billing and insurance, so you can seamlessly organize everything for your staff and patients. For example, with AireO2 and the Billing Intelligence Service powered by Vivos, dentists have access to features, including the following:

• Unlimited verification of benefits and pre-authorizations
• A dedicated account manager
• ICD 10 medical billers
• Electronic claim submission
• Supportive documentation templates for oral surgery, implants, and more
• Customized analytics and weekly reporting
• Payment management ledger and calendar
• Cloud-based EHR
• Billing software packages available for the small, medium, and large practice
• And more

Take a breath and leave the details to AireO2. This first-of-its-kind, cloud-based EHR designed for dentists by dentists only requires internet access to provide the full support you need to make medical billing easy.

HIPAA-compliant patient records

A medical-billing solution like AireO2 can also help you keep track of complete patient records and collect protected health information while ensuring compliance with ever-evolving HIPAA regulations. With this cloud-based EHR, all relevant patient data is stored in one centralized place, allowing you to access information about patient benefits, manage claim submissions, and ultimately reduce the complexity of these processes.

A software like this not only relieves some of the responsibilities of you and your staff, but also implements a repeatable and reliable process for billing and patient management, which means compliance approval runs more smoothly when you can easily point to your processes and replicate them.

Patient encounters and electronic forms

Patients want integrated digital solutions for nearly everything — healthcare included. With the Billing Intelligence Service and Aire02, you can help streamline patient encounters and provide more digital options to your patients. With features such as integrated telemedicine, automated patient text messaging, electronic forms, and intuitive patient encounters, your patients can access your services through whichever means is most convenient for them.

At the end of the day, the best way to provide exceptional service to your patients is to spend quality time doing what you do best: caring for the oral health of your patients. Whether you’re caring for your patients through dental implants, oral surgery, exams, or diagnostics, or simply being there to answer their questions, AireO2 powered by the Billing Intelligence Service is there to simplify your complex workflows so you can build stronger patient connections.

This information was provided by Vivos.