This is actually how we do it. I’m serious. We have mastered the soft skills in this area, and what we know is that when we use them and follow the systems in place, the patients will tell us exactly what they want. It’s up to us to know what to ask and when to ask — also, to learn that at that moment, the best thing to do is to zip our lips! Be empathetic, listen, and stay engaged because if you understand the subtle art of asking questions, your patients will have more significant outcomes, and so will you. After all, dental providers LOVE predictability. If you believe the studies that 93% of communication is nonverbal, then you’ll understand that it is not about asking yes-and-no questions like a robot in a medical office. It is about asking specific questions and observing — very carefully.Read Article
Implant Practice Management
Implant Practice US provides continuing education and other valuable resources to help you build upon your expertise in implantology. Our continuing education is updated regularly and accessible any time, from anywhere.
Purchase a subscription today!
Ransomware is a type of malicious software or malware, that is designed to deny access to a computer system and/or data until a ransom is paid. An entirely new class of ransomware is being deployed by cybercriminals that encrypts your data, steals your patient records, and creates a “backdoor” for a future attack. It is typically spread through phishing emails, attachments, infected websites, or through hackers injecting it into your network. It is important to understand that for ransomware to hold you hostage, there must be existing software or network vulnerabilities in your system. In our experience, these vulnerabilities have been present in every dental practice due to the fact that IT companies do not have the technology or credentials to properly identify these risks.Read Article
Editor’s intro: Read about Dr. Levin’s strategies to help identify potential patients and excite, energize, and motivate them to choose implant treatment. Dr. Roger P. Levin answers some questions that can help to expand an implant practice Question: How can I identify more potential implant patients for my practice? Answer: There probably aren’t many people who haven’t …Read Article
Editor’s intro: Taking defensive measures to prevent implanted malware from hijacking your patient and practice files is imperative to keeping your data safe. Gary Salman discusses how to take defensive measures to help protect your network and critical patient data It seems that you can’t turn on the TV or visit your favorite news website without reading …Read Article
Editor’s intro: Gary Salman shows dentists four pillars of cybersecurity to protect their patient’s records from cyberattacks. Gary Salman, CEO of Black Talon Security, discusses the reasons for protecting against cyberattacks to your patient files Over the past 20 years, an evolution in computer technology has taken place in the dental practice. Computers were previously …Read Article
Catherine Cheshire, SPHR, discusses the importance of keeping employees informed Most of us go to great lengths to manage communications with patients and referring dentists. Nurturing your internal messaging for your practice team is mission-critical too, especially during times of growth and change. Regular, transparent, and considerate messaging keeps your team engaged and keeps your …Read Article
Dr. Brian Young discusses the importance of keeping track of inventory efficiently Virtually every surgical practice, whether large or small, faces the same familiar inventory challenge: how to maintain an optimal balance of dental implants, bone grafts, membranes, and abutments. Ensuring adequate levels of these implant-related supplies is a headache without the proper system in …Read Article
Sandra Marlowe discusses how to nurture a relaxation response in everyday life and the dental office. Nighttime sleeplessness may be a result of our minds and our bodies combined response to stress. A study in International Journal of Psychophysiology pointed out Chinese researchers’ discovery that our bodies are primed to stay awake when we perceive …Read Article